Solara Resort HOA

 
Frequently Asked Questions
 
 
 

Resort Questions

 
 

The clubhouse staff at the Solara Resort Clubhouse may be reached by calling (407) 479-5500.

The clubhouse is open from 8:00 am to 8:00 pm.

The sales office is located within the Clubhouse: 1575 Carey Palm Circl Kissimmee, FL 34747

TV / Internet: Spectrum - 833.697.7328

Water and Sewer: Toho Water Authority - 407.944.5000

Electric: Duke Energy - 800.700.8744

Trash Pickup: Kissimee.gov

 

 

Website Questions

 
 

If you have forgotten your password you may reset it by clicking this link - lelandmanagement.com/community_sessions/reset . Enter your username and click the "Email me a password reset" button, then check your inbox for the email confirmation. Click the link in the email, create a new password, and click "change password". If you are still having issues with logging in, please contact resident support.

If you have forgotten your username you may recover it by clicking this link - lelandmanagement.com/community_sessions/recover_username . Enter in your email and account number, then click the "Email me my username" button. An email will be sent to your inbox containing your username.

You may logout by clicking this link - lelandmanagement.com/community_sessions/logout , or by click logout on the top right. If you are on a mobile device, the logout option will be on the top of the menu.

To opt-in to receive email communications, follow these steps. Go to My Account > Profile and scroll down to the email subscription section. There, you will see multiple categories withe checkboxes next to them. Check the box next to the types of emails you would like to receive, the scroll down and save your changes. To opt-out of receiving emails, repeat the steps and ensure that all boxes are unchecked.

You can download the documents from the documents page or contact your community association manager for assistance.

 

 

Association Questions

 
 

Try to correct the violation. Refer to our Covenant Guidelines for a clearer description, or call your community association manager for assistance.

Call Community Management ASAP and explain your situation. They will direct you to pay online. Depending on how late you are, you may qualify for a one-time waiver of late fees and interest.

Homeowner associations can compel homeowners to pay a share of common expenses, usually per-unit or based on square footage. These expenses generally arise from common property, which varies dramatically depending on the type of association. Some associations are, quite literally, towns, complete with private roads, services, utilities, amenities, community buildings, pools, and even schools. Many condominium associations consider the roofs and exteriors of the structures as the responsibility of the association. Other associations have no common property, but may charge for services or other matters.

A predetermined set of fees usually referred to as 'Dues' are collected by HOAs, Community Associations, or divisions of property management for the upkeep of said organizations or neighborhoods in general. These fees are billed at intervals, sometimes by month, quarter, or annually.

Our community is Managed by Leland Management. If you need to contact the management company for any reason, you can find their contact information on the Contact Us page.

Mattamy Homes and the HOA are separate entities. All warranty claims are handled and processed by Mattamy Homes, not the HOA. To submit a warranty claim and for questions/concerns, please visit https://mattamyhomes.com/customer-care .